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EU VAT Exemptions

In the European Union (EU), if your business is VAT-registered and you sell to a customer who is also VAT-registered but based in a different EU country, you generally do not charge VAT on that transaction. This is because the sale qualifies for zero-rated intra-community supply, provided that the customer's VAT number is valid.

To implement this in Shopify, you need to mark such customers as tax-exempt to ensure they are not charged VAT on their purchases. Here's how you can manage this in Zenvio:

Enable EU VAT Exemptions​

Zenvio automatically set customer as tax-exempt when customer enters VAT Number in Shopify during shipping. To enable this automated process:

  1. In your Zenvio account, go to the Integrations → Shopify → Configuration.
  2. Check the Enable EU VAT Exemptions checkbox in Taxes section.
  3. Make sure the Collect EU VAT Numbers is checked too.
  4. Save your changes.

Collect VAT Number​

VAT Exemption is based on customers VAT Number. Customer with valid VAT Number is automatically marked as Tax Exempt, when eligible, in Shopify. Therefore, capture & collect customer VAT Number is essential.

You can collect customer's VAT Number on